The product is straight-forward and their service is awesome. UX of application is great.
Everything worked perfectly. The application is very clear and intuitive to use.
I have increased my sales in the online store thanks to feedback from customers.
Thanks for your awesome review! Nice to hear that zenloop increases sales in your online store!
Great system for any company that deals with a high volume of customers from the public that would be willing to give detailed feedback. In the beauty industry, this is a perfect match.
Few small challenges in the integration. With the help of our customer support contact it was fixed within some hours.
zenloop does a great job at providing great tools to analyze not just numbers from customer feedback but also via text analytics. Biggest advantage: Win back churning customers by automized win-back measurements!
Hey, thanks a lot for your positive review! We are delighted to hear that zenloop plays a decisive role in winning back customers in your company!
Die Automatisierung der Rückgewinnung abwandernder Kunden und einfache Integration in unsere bestehenden Systeme.
An diesem Punkt kann ich nichts negatives berichten. Auch die Beratung war immer sehr gut.
Wir erkennen mit zenloop unsere unzufriedenen, abwandernden Kunden, verstehen die Abwanderungsgründe und können diese Kunden automatisiert zurückgewinnen.